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Which airports does My Taxi Transfer serve?

My Taxi Transfer serves all major Swiss airports, including Zurich, Geneva, Basel, and others. Additionally, our services extend to other countries in Europe (such as France and Germany), North America (Canada and the USA), Africa (including Tunisia and Egypt), and Asia (such as Thailand and the United Arab Emirates). Please, Contact us if you have any questions about a specific country.

Are you available for transfers to or from destinations outside of Switzerland?

Yes, we also offer transfers to other destinations to or from Switzerland (France, Italy, Germany, and more). Just let us know your destination when booking.

How can I book a transfer?

Booking is simple! You can book online through our website, by our booking platform, by Email, WhatsApp or calling us directly. We are available 24/7 to meet your transportation needs.

What types of vehicles do you offer?

We offer a fleet of modern and comfortable vehicles, including sedans, minivans, and luxury vehicles, to meet your transportation needs.

Can I book an airport taxi for a group of people?

Absolutely! We have vehicle options suitable for groups of all sizes. Just let us know the number of passengers when booking.

Are your fares fixed or meter-based?

Our fares are fixed and transparent, agreed upon at the time of booking. You won't have any surprises at the end of the journey.

How can I pay for my ride?

We accept cash as well as credit or debit card payments. You can pay directly to the driver or online when booking.

Are there any extra charges for bulky luggage?

No, we do not charge extra for luggage. We will even assist you with loading and unloading your luggage at no extra cost.

Can I modify or cancel my reservation?

Yes, you can modify or cancel your reservation free of charge up to a certain time before the scheduled pick-up time. Please refer to our terms and conditions for more details.

What if my flight is delayed or cancelled?

Your flight will be monitored for delays to ensure your driver will be waiting for you at the correct time. If your flight is delayed, your reservation will be automatically updated. Please note that the update to the new arrival time is subject to availability.

My flight details have changed, do I need to inform you?

Yes, please submit your new flight schedule as soon as possible by E-mail, WhatsApp, or Calling us. If your pick-up time is within 24 hours, please call the local emergency phone number provided in your confirmation email.

Do your drivers speak English?

Yes, our drivers are multilingual and speak English fluently to ensure smooth communication with our international clients.

Where is the meeting point at the airport?

At most destinations, the driver will be waiting in the airport's arrivals lounge, holding a sign showing the passenger name. We will confirm the exact meeting point information in the reservation confirmation email.

What is the size of a Medium and Small suitcase?

The average size of a medium luggage is approximately 65-70cm (26-27 inches). Small luggage is a backpack or a hand bag that you can fit on your lap, around 35cm (14 inches). If you have large or oversized luggage, please specify the dimensions in the special instructions field of the booking form.

Do you provide child seats?

Child and baby seats are available on request. You can request child and baby seats in the Extras section of the booking page.

Will I be sharing the vehicle with other passengers?

For private transfers, you and your group will be the sole occupants of the vehicle. For shuttle transfers, you will share the car with other passengers.